IBM developerWorks
Project Summary
DeveloperWorks is an online professional network and technical resource center for software developers, IT professionals and students worldwide. The site attracts over 4 million unique visitors per month from 195 countries. It is designed to help users better understand IBM technologies and collaborate with peers on open source projects.
IBM had tasked us to understand and solve usability issues for three specific site features:
Developer Centers
dW Communities
dW Answers
Interaction Map
Project Highlights
5 User
Interviews
30+ Survey
Responses
5 Competitor
Products
5+ Usability
Tests
Comparative Analysis
Overall Findings & Recommendations